# Need help?

Do you have a question for us or are you experiencing a strange issue? Maybe you have an idea in mind of what you want to use ACF for but are unsure how to set it up in the app. Don't hesitate to reach out to us!

You can contact us directly in the app via the support beacon in the bottom right corner. Please include as much detail as possible about your question or issue so we can assist you more quickly and effectively.

Our business hours are 9AM - 5PM CET time, Monday - Friday. We will respond to your inquiry within 1 business day.&#x20;

*Please note that it may take longer depending on current volume.*

{% hint style="success" %}
Be sure to use the search function in the top right to search for existing descriptions or guides in relation to your question or issue
{% endhint %}

## Looking for a developer?

If you need help with implementing ACF to your store, or something changed to your existing setup, we have partnered up with a great lineup of agencies who are experts in developing and implementing custom solutions using ACF.

You can view the list of experts [here](https://www.accentuate.io/partners).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.accentuate.io/help/need-help.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
